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Shipping policy

Last updated September 2026. We ship from US-based warehouses so your order reaches you well before the big night.

Processing

Orders are processed within 1–2 business days. Same-day dispatch applies to orders placed before 2pm ET on business days. You'll receive a confirmation email with a tracking link as soon as your order ships.

Where we ship

We currently ship to the United States and Canada. Select your destination at checkout to see available rates and delivery estimates.

Delivery estimates

RegionEstimated deliveryShipping
United States (contiguous)3–7 business daysFree over $60, else $6.95
Canada5–10 business daysCalculated at checkout

Estimates are in business days after dispatch and exclude holidays. October is our busiest season — order early for the best selection and timing.

Free shipping

Shipping is free on US orders over $60. The discount applies automatically at checkout — no code needed.

Tracking

A tracking link is emailed once your order ships. If you haven't received tracking within 3 business days of ordering, reach us at info@obsidianhollow.net.

Halloween cutoff

To guarantee delivery by October 31st, place your order by October 21st for US addresses and October 17th for Canada. After these dates we'll do our best, but we can't promise arrival in time.

Questions about your order?

Email info@obsidianhollow.net
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